{"id":1286,"date":"2026-09-21T07:32:05","date_gmt":"2026-09-21T07:32:05","guid":{"rendered":"https:\/\/bobocheri.in\/?page_id=1286"},"modified":"2026-09-24T10:50:31","modified_gmt":"2026-09-24T10:50:31","slug":"refund-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/bobocheri.in\/?page_id=1286","title":{"rendered":"Refund and Cancellation Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Thank you for shopping with <strong>Bobocheri.in<\/strong>. We want your shopping experience to be simple and transparent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Refund and Cancellation Policy explains the conditions under which orders may be cancelled, returned, replaced, or refunded.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Order Cancellation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may request cancellation of an order by contacting us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> admin@bobocheri.in<br><strong>Phone\/WhatsApp:<\/strong> +91 96 00 01 79 91    +91 96 00 01 81 51<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cancellation requests should be made as soon as possible after placing the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An order may be cancelled before it has been processed or dispatched, subject to the circumstances of the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once an order has been dispatched, cancellation may no longer be possible. In such cases, the customer may be required to follow the applicable return\/refund procedure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Cancellation by Bobocheri<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bobocheri may cancel an order in circumstances including, but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product being unavailable or out of stock<\/li>\n\n\n\n<li>Pricing or product information errors<\/li>\n\n\n\n<li>Payment or transaction failure<\/li>\n\n\n\n<li>Suspected fraudulent or unauthorized transactions<\/li>\n\n\n\n<li>Delivery restrictions affecting the customer&#8217;s address<\/li>\n\n\n\n<li>Inability to fulfill an order due to circumstances beyond our reasonable control<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If Bobocheri cancels a prepaid order, the applicable amount paid for the cancelled order will be refunded through the applicable payment method or payment channel, subject to the applicable payment provider&#8217;s procedures.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A return request may be accepted where:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product received is damaged or defective;<\/li>\n\n\n\n<li>The wrong product has been delivered;<\/li>\n\n\n\n<li>The product received is materially different from the product ordered or described; or<\/li>\n\n\n\n<li>The product qualifies for return under the product-specific return conditions displayed on the website.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Return eligibility may vary by product category.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Products that are specifically identified as non-returnable cannot be returned except where required by applicable law, including where the product is defective, damaged, incorrect, or otherwise not as described.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Return Request Period<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should contact us within <strong>[X days]<\/strong> of delivery if they wish to report a damaged, defective, incorrect, or eligible product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer may be required to provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Product details<\/li>\n\n\n\n<li>Photographs or video of the product\/package<\/li>\n\n\n\n<li>Description of the issue<\/li>\n\n\n\n<li>Any other information reasonably required to investigate the complaint<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We may review the submitted information before approving a return, replacement, or refund.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Product Condition for Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Unless the product is defective, damaged, incorrect, or otherwise covered by applicable consumer rights, returned products should generally be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unused and in original condition<\/li>\n\n\n\n<li>In original packaging<\/li>\n\n\n\n<li>Accompanied by applicable accessories, tags, manuals, or promotional items<\/li>\n\n\n\n<li>Accompanied by proof of purchase\/order details<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Products returned with signs of misuse, intentional damage, alteration, or use inconsistent with the product&#8217;s intended purpose may not qualify for a return, subject to applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once a return or refund is approved, the refund will generally be processed through the original payment method or another appropriate method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The time taken for the refund to appear in the customer&#8217;s account may depend on the payment gateway, bank, card issuer, or other payment service provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where applicable, refunds will be processed within the timeframe prescribed by applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Refund Amount<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the circumstances, the refund may include the amount paid for the eligible product and applicable delivery charges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where a return is due to a defective, damaged, incorrect, or materially misdescribed product, Bobocheri will handle the matter in accordance with applicable law and the circumstances of the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where a return is requested for reasons not attributable to Bobocheri, applicable shipping or return costs may be deducted or borne by the customer where such costs were disclosed before purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Damaged Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your package appears damaged at the time of delivery, please contact us as soon as reasonably possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are encouraged to retain the original packaging and provide photographs or video evidence where available.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Non-Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If an order is marked as delivered but you have not received it, please contact us promptly at [support email\/phone].<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may investigate the matter with the relevant logistics provider before determining the appropriate resolution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Exchanges and Replacements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where an exchange or replacement is available, it will be subject to product availability and the applicable product-specific terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the replacement product is unavailable, Bobocheri may offer a refund or another appropriate resolution, subject to applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. No Unfair Cancellation Charges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bobocheri will not impose cancellation charges contrary to applicable consumer-protection requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any applicable cancellation, return, or other charges will be communicated in accordance with applicable law and the terms displayed to the customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. How to Request a Refund or Cancellation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Bobocheri.in Customer Support<\/strong><br>Email: admin@bobocheri.in<br>Phone\/WhatsApp: +91 96 00 01 79 91    +91 96 00 01 81 51<br>Business Hours: 9am-5pm<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include your order number and a description of your request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Grievance Redressal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have a complaint that is not resolved through customer support, you may contact our designated grievance officer:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Grievance Officer:<\/strong> [Name]<br><strong>Email:<\/strong> [Grievance email]<br><strong>Phone:<\/strong> [Phone number]<br><strong>Address:<\/strong> [Business address]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Complaints will be handled in accordance with applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bobocheri may update this Refund and Cancellation Policy from time to time. The updated version will be published on this page with the revised effective date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for shopping with Bobocheri.in. We want your shopping experience to be simple and transparent. This Refund and Cancellation Policy explains [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1286","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Cancellation Policy -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bobocheri.in\/?page_id=1286\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Cancellation Policy -\" \/>\n<meta property=\"og:description\" content=\"Thank you for shopping with Bobocheri.in. We want your shopping experience to be simple and transparent. This Refund and Cancellation Policy explains [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bobocheri.in\/?page_id=1286\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-24T10:50:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bobocheri.in\\\/?page_id=1286\",\"url\":\"https:\\\/\\\/bobocheri.in\\\/?page_id=1286\",\"name\":\"Refund and Cancellation Policy -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bobocheri.in\\\/#website\"},\"datePublished\":\"2026-09-21T07:32:05+00:00\",\"dateModified\":\"2026-09-24T10:50:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bobocheri.in\\\/?page_id=1286#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bobocheri.in\\\/?page_id=1286\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bobocheri.in\\\/?page_id=1286#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bobocheri.in\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Cancellation Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bobocheri.in\\\/#website\",\"url\":\"https:\\\/\\\/bobocheri.in\\\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bobocheri.in\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund and Cancellation Policy -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bobocheri.in\/?page_id=1286","og_locale":"en_US","og_type":"article","og_title":"Refund and Cancellation Policy -","og_description":"Thank you for shopping with Bobocheri.in. We want your shopping experience to be simple and transparent. This Refund and Cancellation Policy explains [&hellip;]","og_url":"https:\/\/bobocheri.in\/?page_id=1286","article_modified_time":"2026-09-24T10:50:31+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bobocheri.in\/?page_id=1286","url":"https:\/\/bobocheri.in\/?page_id=1286","name":"Refund and Cancellation Policy -","isPartOf":{"@id":"https:\/\/bobocheri.in\/#website"},"datePublished":"2026-09-21T07:32:05+00:00","dateModified":"2026-09-24T10:50:31+00:00","breadcrumb":{"@id":"https:\/\/bobocheri.in\/?page_id=1286#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bobocheri.in\/?page_id=1286"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/bobocheri.in\/?page_id=1286#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bobocheri.in\/"},{"@type":"ListItem","position":2,"name":"Refund and Cancellation Policy"}]},{"@type":"WebSite","@id":"https:\/\/bobocheri.in\/#website","url":"https:\/\/bobocheri.in\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bobocheri.in\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/bobocheri.in\/index.php?rest_route=\/wp\/v2\/pages\/1286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bobocheri.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bobocheri.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bobocheri.in\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bobocheri.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1286"}],"version-history":[{"count":2,"href":"https:\/\/bobocheri.in\/index.php?rest_route=\/wp\/v2\/pages\/1286\/revisions"}],"predecessor-version":[{"id":1321,"href":"https:\/\/bobocheri.in\/index.php?rest_route=\/wp\/v2\/pages\/1286\/revisions\/1321"}],"wp:attachment":[{"href":"https:\/\/bobocheri.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}